PEER SPACE DATA PROTECTION and privacy POLICY

At Peer Space, we are committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, store, and share information about clients, prospective clients, and members in connection with our services.

The data controller for your information is Peer Space, located in North Carolina.

1. The Personal Data We Collect

We only collect personal data that is necessary to provide services, fulfill legal obligations, or improve client experience.

Information you provide directly

  • Name, phone number, email, and business address

  • Payment and billing details

  • Identification documents (when required for business address registration or compliance)

  • Information provided during calls, meetings, or inquiries (calls may be recorded for quality and training purposes)

Information we collect automatically

  • Technical information such as browser type, IP address, and device identifiers when you use our website or digital tools

  • Information about site usage (cookies, traffic logs, page interactions) in accordance with our cookies policy

Information we may receive from third parties

  • Credit or background checks where required for compliance with certain services (e.g., use of Peer Space as a business address)

2. How We Use Personal Data

We may use personal data for:

  • Service administration: to manage your account, process payments, and provide access to office space and resources

  • Marketing and communications: to send newsletters, updates, and promotions (with opt-out options available)

  • Service improvements: to enhance our facilities, website, and client experience

  • Compliance: to meet legal and regulatory requirements

3. Sharing of Personal Data

We do not sell your personal information. We may share data only when necessary:

  • With third-party vendors providing services on our behalf (e.g., IT, billing, or security support)

  • With state or federal agencies as required by law

  • With business registrars, USPS, or legal authorities in cases of misuse of Peer Space’s address or non-compliance with contractual obligations

4. Security

We protect personal data through:

  • Secure servers with restricted access

  • Encryption of sensitive information during transmission

  • Industry-standard tools to prevent unauthorized access, malware, or data breaches

  • Internal access limited to authorized staff with a legitimate business need

5. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Comply with legal, tax, or regulatory obligations

  • Maintain accurate records for dispute resolution and business protection

After these needs expire, data will be securely deleted or anonymized.

6. Your Rights

As a Peer Space client or member, you may:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data, where legally permissible

  • Object to certain types of processing (e.g., marketing communications)

Requests can be submitted in writing to peerspace@thebcipllc.com.

7. Risk & Disclaimer

While we take industry-standard steps to safeguard data, no system is completely secure. Risks such as phishing, cyberattacks, or unauthorized access can never be fully eliminated.

8. Contact Information

If you have questions about this policy or how your data is handled, please contact:

Peer Space

2840 Plaza Place Suite 103 Raleigh, NC 27612

peerspace@thebcipllc.com

919.968.0330